Privacy Policy - Bellalot.nl

1. Who We Are

Bellalot.nl is an online store specializing in handmade accessories from Italy.
Our website can be found at: https://www.bellalot.nl
You can contact us at: lotte@bellalot.nl

2. What Data We Collect and Why

Orders

When you place an order, we collect the following information:

• Name and address
• Email address
• Phone number (optional)
• Payment information (processed through a secure payment provider)

This information is required to process and ship your order and to contact you if necessary.

Contact Forms and Email

When you contact us via a form or email, we store your information for as long as needed to handle your question or request.

Comments (if applicable)

If you can leave comments on our website (e.g., blog or product reviews), we collect the data shown in the comment form, your IP address, and browser information to help detect spam.

Cookies

Our website uses functional and analytical cookies to improve the user experience.

• Functional cookies remember items such as your shopping cart.
• Analytical cookies (such as Google Analytics) help us analyze and improve website usage.

You can disable cookies at any time through your browser settings.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, or maps from third parties). Embedded content behaves in the same way as if you visited the external website directly. These websites may collect data about you, place cookies, or track your interaction with that content.

3. With Whom Do We Share Your Data?

We only share your data with third parties when necessary for:

• Delivering your order (such as postal or parcel services)
• Processing payments (such as iDEAL, PayPal, or credit card providers)
• Managing the website (such as hosting services)

We never sell your data to third parties.

4. How Long Do We Store Your Data?

• Order data is stored for as long as legally required (for example, at least 7 years for tax purposes).
• Comments and their metadata may be stored indefinitely unless you request deletion.
• Email correspondence is stored as long as needed for customer service or administrative purposes.

5. What Rights Do You Have?

You always have the right to:

• Request access to your personal data
• Have your data corrected or deleted
• Object to the processing of your data
• Request data portability (e.g., receiving a copy of your data in a commonly used format)

To exercise these rights, contact us at lotte@bellalot.nl.

Please note: Some data cannot be deleted if we are required to retain it for administrative, legal, or security purposes.

6. How We Protect Your Data

We take appropriate technical and organizational measures to protect your information from loss, theft, or unauthorized access.

7. Complaints

If you have a complaint about how we handle your data, you can contact us at lotte@bellalot.nl.
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.